Please read these terms carefully before using our services.
IMPORTANT: We are an independent third-party support provider for network devices. We are NOT affiliated, associated, authorized, endorsed by, or in any way officially connected with Netgear Inc. or any of its subsidiaries. All product names, logos, and brands are property of their respective owners.
We provide remote technical support and configuration assistance. Our services are paid and separate from any warranty service provided by the manufacturer.
You agree that you are the owner of the device being serviced or have permission to authorize service on the device. You understand that our service is advisory in nature.
We shall not be held liable for any data loss or hardware failure that occurs during the troubleshooting process, although we take all precautions to avoid such issues.